Jul 2026 – Present
Engineering Manager | Data Engineering
- Leading a small team of data engineers.
- Working on Image dedup
~/ about
Based in Gurugram, India.
Akshay Sharma
Engineering Manager · 11+ years in fintech, telecom, and travel · AI/LLM integration
Engineering Manager with 11+ years of experience designing and delivering large-scale distributed systems across fintech, telecom, and travel. Proven ability to lead high-performing teams of 13+ engineers with 90%+ retention, drive platform migrations, and deliver measurable business impact.
Deep focus on AI/LLM integration and AI-ready architectures, including intelligent pipelines that automate workflows, accelerate sprint planning, and boost developer productivity. Uses AI-assisted development tools, including Claude, Cursor, and GitHub Copilot, for code generation, debugging, and design exploration.
~/ interests
- Travel
- Hiking
- Puzzles
- Gym
~/ work
Work
Airtel Africa Digital Labs
Gurugram
Jun 2025 – Jun 2026
Engineering Manager
- Designed and implemented an LLM-based KYC document intelligence pipeline with LangChain and the OpenAI API, reducing manual verification effort by about 60%.
- Used AI-assisted development tools, including Claude, Cursor, and GitHub Copilot, to accelerate code generation, debugging, and design exploration.
Jun 2023 – Jun 2025
Lead (Acting Engineering Manager)
- Led a team of 13 engineers, with 90%+ retention over 3+ years, delivering high-impact AI initiatives for a platform serving millions of users.
- Built an AI agent that converts BRS documents into detailed Jira stories with acceptance criteria, cutting sprint planning from 3 hours to under 30 minutes, an 83% reduction.
- Developed an AI-powered log analysis assistant for automatic failure pattern detection and code-fix suggestions, improving MTTR by about 40%.
- Enhanced observability with Grafana and the ELK stack (Elasticsearch, Kibana), reducing incident detection time.
Mar 2021 – Jun 2023
Senior Software Engineer
- Defined and enforced SLOs and SLIs of 99.9% availability and P99 latency under 300 ms using Prometheus, Grafana, and PagerDuty.
- Led a monolith-to-microservices migration, achieving 3x deployment throughput and independent release cycles per service.
- Owned HLD and LLD for core high-availability services across the platform.
Oracle
Bangalore
Jul 2019 – Mar 2021
Member of Technical Staff
- Ensured JDK compatibility and stability across Android, iOS, and Windows for embedded Java environments.
- Built a Python and Bash automation framework for JCK harness management, reducing manual testing effort.
- Diagnosed and resolved complex low-level JVM compatibility issues with mobile operating systems.
MyTravlution.com
Bangalore
Aug 2018 – Jul 2019
Full Stack Developer / Tech Lead
- Led a team of 3 engineers to build the core travel booking platform from scratch.
- Architected REST APIs with Java and Spring Boot and a responsive frontend with Angular.
- Developed a Python web scraping engine for pricing analytics and competitive intelligence.
Tata Consultancy Services (TCS)
Mumbai
Oct 2015 – Aug 2018
System Engineer
- Delivered full-stack enterprise solutions using Java, the Spring Framework, and SOAP web services.
- Optimized legacy SQL queries and reporting modules, improving data retrieval performance.
- Mentored junior developers on frontend practices in HTML, CSS, and JavaScript.
skills // evidence
Technical skills
- LangChain
- KYC document intelligence
- OpenAI API
- KYC document intelligence
- LLM integration
- KYC document intelligence
- AI agents
- BRS to Jira agent, Log analysis assistant
- Prompt engineering
- BRS to Jira agent
- ELK
- Log analysis assistant
- Grafana
- Log analysis assistant
- Microservices
- Monolith to microservices
- System design
- Monolith to microservices
- Prometheus
- Monolith to microservices
lead // notes
Leadership
Engineering manager, Airtel Africa Digital Labs
Led 13 engineers with 90%+ retention over 3+ years, hiring and growing the team while delivering AI initiatives for a platform serving millions of users.
Tech lead, MyTravlution.com
Led 3 engineers to build the core travel booking platform from scratch, covering REST APIs and the Angular frontend.
Mentoring at TCS
Mentored junior developers on frontend practices in HTML, CSS, and JavaScript while delivering enterprise Java and Spring systems.
~/ projects
Projects
PRJ_01
LangChain · OpenAI API
KYC document intelligence
LLM pipeline for KYC document review at Airtel Africa Digital Labs. Manual KYC document verification took too much effort. Designed and implemented an LLM-based document intelligence pipeline with LangChain and the OpenAI API. Reduced manual verification effort by about 60%.
Inspect Architecture
PRJ_02
AI agents · Prompt engineering
BRS to Jira agent
AI agent that turns BRS documents into Jira stories with acceptance criteria. Sprint planning from BRS documents took about 3 hours. Built an AI agent that converts BRS documents into detailed Jira stories with acceptance criteria. Cut sprint planning to under 30 minutes, an 83% reduction.
Inspect Architecture
PRJ_03
ELK · Grafana
Log analysis assistant
AI assistant that detects failure patterns in logs and suggests code fixes. Investigating production failures and finding the matching code change was slow. Developed an AI-powered log analysis assistant for automatic failure pattern detection and code-fix suggestions. Improved observability with Grafana and the ELK stack. Improved MTTR by about 40% and reduced incident detection time.
Inspect Architecture
PRJ_04
Microservices · System design
Monolith to microservices
Migration of core Airtel Africa Digital Labs services to independently released microservices. A monolith limited how often services could be released. Led the monolith-to-microservices migration. Owned HLD and LLD for core high-availability services. Defined SLOs and SLIs with Prometheus, Grafana, and PagerDuty. Reached 3x deployment throughput and independent release cycles per service. Held 99.9% availability and P99 latency under 300 ms.
Inspect Architecture
Akshay Sharma
Engineering Manager • 11+ years in fintech, telecom, and travel • AI/LLM integration
akxhayxharma@gmail.comlinkedin.com/in/akxhayxharmaGurugram, India
Professional summary
Engineering Manager with 11+ years of experience designing and delivering large-scale distributed systems across fintech, telecom, and travel. Leads high-performing teams (13+ engineers, 90%+ retention), drives platform migrations, and builds AI/LLM pipelines that automate workflows, accelerate sprint planning, and improve developer productivity.
Professional experience
Engineering Manager | Data Engineering
Jul 2026 – Present
Airtel Africa Digital Labs · Gurugram
- Leading a small team of data engineers.
- Working on Image dedup
Engineering Manager
Jun 2025 – Jun 2026
Airtel Africa Digital Labs · Gurugram
- Designed and implemented an LLM-based KYC document intelligence pipeline with LangChain and the OpenAI API, reducing manual verification effort by about 60%.
- Used AI-assisted development tools, including Claude, Cursor, and GitHub Copilot, to accelerate code generation, debugging, and design exploration.
Lead (Acting Engineering Manager)
Jun 2023 – Jun 2025
Airtel Africa Digital Labs · Gurugram
- Led a team of 13 engineers, with 90%+ retention over 3+ years, delivering high-impact AI initiatives for a platform serving millions of users.
- Built an AI agent that converts BRS documents into detailed Jira stories with acceptance criteria, cutting sprint planning from 3 hours to under 30 minutes, an 83% reduction.
- Developed an AI-powered log analysis assistant for automatic failure pattern detection and code-fix suggestions, improving MTTR by about 40%.
- Enhanced observability with Grafana and the ELK stack (Elasticsearch, Kibana), reducing incident detection time.
Senior Software Engineer
Mar 2021 – Jun 2023
Airtel Africa Digital Labs · Gurugram
- Defined and enforced SLOs and SLIs of 99.9% availability and P99 latency under 300 ms using Prometheus, Grafana, and PagerDuty.
- Led a monolith-to-microservices migration, achieving 3x deployment throughput and independent release cycles per service.
- Owned HLD and LLD for core high-availability services across the platform.
Member of Technical Staff
Jul 2019 – Mar 2021
Oracle · Bangalore
- Ensured JDK compatibility and stability across Android, iOS, and Windows for embedded Java environments.
- Built a Python and Bash automation framework for JCK harness management, reducing manual testing effort.
- Diagnosed and resolved complex low-level JVM compatibility issues with mobile operating systems.
Full Stack Developer / Tech Lead
Aug 2018 – Jul 2019
MyTravlution.com · Bangalore
- Led a team of 3 engineers to build the core travel booking platform from scratch.
- Architected REST APIs with Java and Spring Boot and a responsive frontend with Angular.
- Developed a Python web scraping engine for pricing analytics and competitive intelligence.
System Engineer
Oct 2015 – Aug 2018
Tata Consultancy Services (TCS) · Mumbai
- Delivered full-stack enterprise solutions using Java, the Spring Framework, and SOAP web services.
- Optimized legacy SQL queries and reporting modules, improving data retrieval performance.
- Mentored junior developers on frontend practices in HTML, CSS, and JavaScript.
Technical skills
- LangChain
- KYC document intelligence
- OpenAI API
- KYC document intelligence
- LLM integration
- KYC document intelligence
- AI agents
- BRS to Jira agent, Log analysis assistant
- Prompt engineering
- BRS to Jira agent
- ELK
- Log analysis assistant
- Grafana
- Log analysis assistant
- Microservices
- Monolith to microservices
- System design
- Monolith to microservices
- Prometheus
- Monolith to microservices
Education
MBM Engineering College
Jodhpur
12th
RBSE
10th
RBSE
Certifications
- Oracle Certified Associate, Java SE 8 ProgrammerCredly (opens in a new tab)2020
KYC document intelligence
LLM pipeline for KYC document review at Airtel Africa Digital Labs. Manual KYC document verification took too much effort. Designed and implemented an LLM-based document intelligence pipeline with LangChain and the OpenAI API. Reduced manual verification effort by about 60%.
Skills
LangChainOpenAI APILLM integration
BRS to Jira agent
AI agent that turns BRS documents into Jira stories with acceptance criteria. Sprint planning from BRS documents took about 3 hours. Built an AI agent that converts BRS documents into detailed Jira stories with acceptance criteria. Cut sprint planning to under 30 minutes, an 83% reduction.
Skills
AI agentsPrompt engineering
Log analysis assistant
AI assistant that detects failure patterns in logs and suggests code fixes. Investigating production failures and finding the matching code change was slow. Developed an AI-powered log analysis assistant for automatic failure pattern detection and code-fix suggestions. Improved observability with Grafana and the ELK stack. Improved MTTR by about 40% and reduced incident detection time.
Skills
ELKGrafanaAI agents
Monolith to microservices
Migration of core Airtel Africa Digital Labs services to independently released microservices. A monolith limited how often services could be released. Led the monolith-to-microservices migration. Owned HLD and LLD for core high-availability services. Defined SLOs and SLIs with Prometheus, Grafana, and PagerDuty. Reached 3x deployment throughput and independent release cycles per service. Held 99.9% availability and P99 latency under 300 ms.
Skills
MicroservicesSystem designPrometheus
Account
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